Subject: Re: Ticket Assigned -6359290062
From: Apoorv Joshi <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: Karen Lobo <[email-masked]>, raveen sethupathy <[email-masked]>, Centrepoint <[email-masked]>, Marita Dsouza <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, namrita kanjani <[email-masked]>, Ron Thomas <[email-masked]>
Date: Wed, 22 Dec 2021 02:02:28 -0700 (MST)

Hi Faraz, 

Voucher has already been shared with the customer, do we need to send it again. PFA for the same. 

Regards, 
Apoorv 

From: "Faraz Lohani" <[email-masked]> 
To: "Karen Lobo" <[email-masked]>, "raveen sethupathy" <[email-masked]>, "Centrepoint" <[email-masked]>, "Marita Dsouza" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "namrita kanjani" <[email-masked]>, "Ron Thomas" <[email-masked]> 
Sent: Wednesday, December 22, 2021 2:23:32 PM 
Subject: RE: Ticket Assigned -6359290062 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] , 

Please send the below mentioned voucher details to the customer as per the order number stated above. 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: Karen Lobo <[email-masked]> 
Sent: Sunday, December 12, 2021 12:12 PM 
To: Raveen Sethupathy <[email-masked]>; Faraz Lohani <[email-masked]>; Centrepoint <[email-masked]>; Marita Dsouza <[email-masked]> 
Cc: Namrita Kanjani <[email-masked]>; Ron Thomas <[email-masked]> 
Subject: Re: Ticket Assigned - 

Dear Centrepoint Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: 771-WZB4-7L2R-GLYK-D|Start Date: 12.12.2021 00:00:00|End Date: 12.03.2022 23:59:00 

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A 

Value: 186 SAR|Minimum Threshold Value: 200 SAR|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A 

Best Regards, 

Karen Tracy Lobo 

E-Commerce Content Merchandiser 

Web Team | Landmark Group 

From: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 12 December 2021 at 11:20 AM 
To: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >, Centrepoint < [ mailto:[email-masked] | [email-masked] ] >, Marita Dsouza < [ mailto:[email-masked] | [email-masked] ] >, Karen Lobo < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Ticket Assigned - 

[ mailto:[email-masked] | @Karen Lobo ] fyi. 

Regards, 

Raveen Sethupathy 

Team Lead - E-commerce Content Merchandising 

Web Team | Landmark Group 

m: +971544539286 

t: +97145172141 

From: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, December 11, 2021 12:54 PM 
To: Centrepoint < [ mailto:[email-masked] | [email-masked] ] >; Marita Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Ticket Assigned - 

Hi [ mailto:[email-masked] | 
@Marita Dsouza ] [ mailto:[email-masked] | 
@Raveen Sethupathy ] , 

Kindly issue a voucher for the below details : 

Amount : 186 SAR 

Concept : Centrepoint 

Validity : 3 months 

Threshold - 200 SAR. 

Order No.: 6359290062 - 6359935738 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 7, 2021 10:42 AM 
To: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Ticket Assigned - 

External email sender, please take precaution. 

Hi Faraz Lohani, 

A new ticket has been assigned to you. Please follow the link below to view the ticket. 

انا الإيميل الي فيه رصيدي عشوائي ف انتم قلتو لي انو بتعطوني بلمبلغ الموجود ١٨٦ بقسميه شرائيهً لي شهر ع الحال ذا والحين يعني اشرح لكم ولا احد فادني 6359290062 

6359935738 

[ https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3372451 | https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3372451 ] 

3372451:1125156 
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