Subject: Re: Cash collection Request - 7435163426
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, jessie caparas <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Mon, 15 Nov 2021 07:09:36 -0700 (MST)

Hi Team, 

Please check if there any further update on the below request. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "jessie caparas" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]> 
Sent: Friday, November 5, 2021 11:19:12 AM 
Subject: Re: Cash collection Request - 7435163426 

Hi Team, 

Please assist on the below case. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Akshay Berry" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]> 
Sent: Monday, November 1, 2021 12:31:28 PM 
Subject: Re: Cash collection Request - 7435163426 

Hi Akshay, 

Please assist us on the below request. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]> 
Sent: Saturday, October 30, 2021 11:29:37 AM 
Subject: Cash collection Request - 7435163426 

Hi Team, 

With reference to the order number: 7435163426 
Item: 160477761 - - Giggles Penelope Baby Cot Bed 

The mentioned item is cancelled and refunded to the customer however, customer is reporting that she has already received this item. We already shared bank details with the customer to transfer the amount but she is insisting that she only have cash and can only give back in cash. Customer is requesting that someone visit her address and collect the cash from her. 

Kindly look into this and advise if this can be arranged for the customer. 

Thank you for your help! 

Regards, 
Apoorv