Subject: Re: Drop Payment //[email-masked] // 3282270
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 4 Nov 2021 22:38:20 -0700 (MST)

Dear Athar, 

Following order number: 6361677934 not received at our end, Kindly assist to refund this. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammed Athar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, November 4, 2021 6:45:21 PM 
Subject: RE: Drop Payment //[email-masked] // 3282270 

HI [ mailto:[email-masked] | 
@Apoorv Joshi ] We have received the payment from the customer please refer to the below screenshot & the order number of the customer is 6361677934 

	

Terminal ID 	

Terminal Name 	

Account Number 	

Payment Type 	

Transaction Date 	

Transaction Time 	

Value of Sales 	

Cash Back 	

Cashback_Amount 	

Net Amount 	

Service Fee 	

Fee Without VAT 	

VAT Amount 	

Posting Date 	

Transaction Type 	

Card Number 	

Authorization Code 	

Transaction Reference No 	

Reconciliation Reference ID 	

Merchant Reconciliation Number 	

Full Terminal Number 

ARBS2I041473 	

LANDMARK 	

504000010006080000000 	

MADA 	

10/25/2021 	

13:05:35 	

357 	

0 	

0 	

350.51 	

6.49 	

5.64 	

0.85 	

10/25/2021 	

Purchase 	

410621******4027 	

125413 	

129810117728 	

20742936/2021-10-25 	

0 	

ARBS2I041473 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, November 4, 2021 12:43 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Mohammed Athar (TCS) <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ebrahim <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Re: Drop Payment //[email-masked] // 3282270 

External email sender, please take precaution. 

Hi Team, 

Please assist to get an update on the below. 

Regards, 

Apoorv 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohammed Athar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, November 2, 2021 7:14:36 PM 
Subject: Re: Drop Payment [ mailto://[email-masked] | //[email-masked] ] // 3282270 

Hi Athar, 

Kindly assist us in checking the below drop payment. 

Thank you for your help. 

Regards, 

Manish 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 30, 2021 4:28:37 PM 
Subject: Drop Payment [ mailto://[email-masked] | //[email-masked] ] // 3282270 

Hi Team, 

Ticket ID: 3282270 

Card Number: 4106210000434027 

Data: 25/10/2021 

Email ID: [ mailto:[email-masked] | [email-masked] ] 

Amount: 357 SAR 

Issue: the customer placed unsuccessful order and the amount (357 SAR) has been deducted from his account, kindly check and do the needful, 

Regards, 

Ebrahim Hageb 

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