Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 30 Oct 2021 10:47:04 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
I do not need this item at this time as the party i ordered the gift for has already passed. Kindly please return this item and refund my money immediately.
<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
You may also keep your 20 dirham voucher to yourself. It is no match for the inconvenience, stress and trouble you caused me and spoilt my entire weekend. Infact this 20 dirham is only adding insult to injury.
<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
As i said your CEO is personally handling my complaint and everyone responsible for my trouble will be held accountable.
<span id="ms-outlook-android-cursor"></span><br>
</div>
<div>
<br>
</div>
<div id="ms-outlook-mobile-signature">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, October 30, 2021 11:49:15 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3282334] - Delivery
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Mahwish,<br>
<br>
Thank you for your patience.</div>
<div>
<br>
</div>
<div dir="ltr">We have heard back from our team and have been advised that the courier partner arranged contact with you and have delivered the item at this time. As a token of apology for the inconvenience and delay caused, we have also asked our team to initiate
 a voucher worth AED 20 for you. The voucher will be shared to your email address: [email-masked] for the same.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">We hope this may help and have a great day! Stay Safe!</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3282334