Subject: Re: REFUNDS-INCOMPLETE DETAILS-25-OCT-21
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, Apoorv Joshi <[email-masked]>, Ashish Bumra <[email-masked]>
Date: Tue, 26 Oct 2021 03:18:18 -0700 (MST)

Hi Malik, 

We have asked the customer to share his bank details under below case ids. 

1. Order id - 6357060994 - case id - 3271510 
2. Order id - 6356026720 - case id - 3271534 
3. Order id - 6352395584 - case id - 3271549 
4. Order id - 6357443694 - case id - 3271557 

Kindly note that the remaining other orders belong to KSA HC. 

Regards, 
Manish 

From: "malik ismail" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Ashish Bumra" <[email-masked]> 
Sent: Tuesday, October 26, 2021 10:35:18 AM 
Subject: RE: REFUNDS-INCOMPLETE DETAILS-25-OCT-21 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] [ mailto:[email-masked] | 
@Manish Kumar ] 

Please do the needful. 

Regards, 

Malik 

From: Mohammed Athar (TCS) <[email-masked]> 
Sent: Monday, October 25, 2021 8:45 PM 
To: Malik Ismail <[email-masked]>; HCCustomer Carefloor <[email-masked]> 
Cc: KSA CCCTeamLeaders <[email-masked]>; Momen Elmassry <[email-masked]>; Tarek Mohamedali <[email-masked]>; Abdullah Alqasem <[email-masked]>; Ashish Bumra <[email-masked]> 
Subject: REFUNDS-INCOMPLETE DETAILS-25-OCT-21 

Hi Team, 

Please find the below list of order numbers & also the rejection reason of refunds. Kindly provide the correct details to re-process the refund. 

Note: If details not received in 3 working days will close the ticket. 

	

Order Nr. 	

REJECTION REMARKS 	

Concept 

6358469768 	

Account number is Wrong 	

HC 

6358422610 	

No Account holder name 	

HC 

6359891380 	

Only single Name 	

HC 

6357060994 	

Account number is Wrong 	

CP 

6356026720 	

Account number is wrong 	

Max 

6357728540 	

INVALID IBAN NUMBER 	

HC 

6354527847 	

Account number is wrong 	

HC 

6356918501 	

Account number is wrong 	

HC 

6352395584 	

Account name is not matching with the bank records 	

CP 

6357443694 	

Account number is wrong 	

CP 

6350708491 	

incomplete customer name 	

HC 

6328867952 	

incomplete IBAN 	

HC 

6354932565 	

No Account holder name 	

HC 

6351775672 	

INVALID IBAN NUMBER 	

HC 

6256068798 	

Account number is Wrong 	

HC 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

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