Subject: Re: Return approval 8275618691
From: Apoorv Joshi <[email-masked]>
To: Mohamed Shabaz Khan <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, tejinder singh <[email-masked]>
Date: Mon, 18 Oct 2021 20:12:49 -0700 (MST)

Dear Shabaz, 

Please advise on the below if a return can be arranged with customer instead. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Musaed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, October 19, 2021 7:34:09 AM 
Subject: Return approval 8275618691 

Hi Team, 

Problem Statement: WWD item issue 
Order Date : Jul 3, 2021 
Delivery Date: Jul 12, 2021 
Order ID: 8275618691 
Tracking ID: 16951928275618691 

Issue Description: Customer reported that the led lights are not working as per the attached . 

The item is: 161495612 - - Saber Gaming Desk 

As per inspection team LED light not working of Table, Which is not repairable and as per the warehouse team item not available in stock for replacement. 
Kindly check & advise 

Thank you for your help! 

Regards,