Subject: Drop Paymet - 3066271
From: Apoorv Joshi <[email-masked]>
To: Reddy Prasad <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Mustafa Chakki <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Fri, 8 Oct 2021 01:24:11 -0700 (MST)

Dear Reddy, 

Customer reported deduction of KWD 6.25 and as per finance tracker(Row 192) the update is mentioned that - manual request has been sent to bank on Sep 9, 2021. 

Transaction ID is 124480007332 

As per customer he has still not received the refund. Please assist us to get an update regarding this refund. 

Thank you for your help! 

Regards, 
Apoorv