Subject: Re: Refund for On Validation order - 7492029916
From: Apoorv Joshi <[email-masked]>
To: Merchant Back Offices <[email-masked]>
Cc: Naseem Juma <[email-masked]>, Payment Gateway Team <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, Jessie Caparas <[email-masked]>, nooruddeen othiyil <[email-masked]>, Mohammed Mutaleb <[email-masked]>
Date: Sat, 2 Oct 2021 06:04:37 -0700 (MST)

Dear Ahmed, 

Kindly advise if the refund has been initiated for the below. If so, please share the refund acknowledgement for the same. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Merchant Back Offices" <[email-masked]> 
To: "Naseem Juma" <[email-masked]>, "Merchant Back Offices" <[email-masked]>, "Payment Gateway Team" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "nooruddeen othiyil" <[email-masked]>, "Mohammed Mutaleb" <[email-masked]> 
Sent: Friday, October 1, 2021 5:05:06 PM 
Subject: RE: Refund for On Validation order - 7492029916 

Good day, 

Action will be taken. 

Note: Kindly note that the refund for the credit card takes 5 working days & for the debit card 10 working days. 

Regards, 

	

Ahmed Saadi 

Merchant Back Office Administrator - Business Support, 
+973 17117272 17211465 +973 17117117 
[ mailto:[email-masked] | [email-masked] ] [ http://www.credimax.com.bh/ | www.credimax.com.bh ] [ https://www.youtube.com/channel/UCnlPcrsrWZ9mAUF06oyCyXQ ] [ https://www.facebook.com/credimaxbscbh ] [ https://www.instagram.com/credimax.b.s.c/?hl=en ] 

CrediMax B.S.C.(c) | Bldg 858 | Road 3618 | Al Seef District 436 | P.O. Box 5350 | Kingdom of Bahrain 

CrediMax B.S.C. - A Financing Company Licensed by Central Bank of Bahrain 

From: Naseem Juma [mailto:[email-masked]] 
Sent: Thursday, September 30, 2021 3:13 PM 
To: Merchant Back Offices <[email-masked]>; Payment Gateway Team <[email-masked]> 
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Bhisham Manwani (TCS) <[email-masked]>; Jessie Caparas <[email-masked]>; Nooruddeen Othiyil <[email-masked]>; Mohammed Mutaleb <[email-masked]> 
Subject: RE: Refund for On Validation order - 7492029916 

Dear Team, 

Please process benefit refund : 

	

S.No. 	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

5042 	

8/30/2021 21:13 	

'677950 	

'BENEFIT 	

'678686 	

1 - Purchase 	

'048 	

'11 	

'CAPTURED 	

'00 	

'7492029916 	

'202124276398412 	

'124217385355 	

'7 	

'88.201.6.28 	

'ebd04db1-2598-4615-9bde-4f259f683e91 	

'BENEFIT 

Thanks 

Naseem Juma 

From: Nooruddeen Othiyil < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 30, 2021 1:19 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Naseem Juma < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund for On Validation order - 7492029916 

Pls go ahead.. 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 30, 2021 1:18 PM 
To: Nooruddeen Othiyil < [ mailto:[email-masked] | [email-masked] ] >; Naseem Juma < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund for On Validation order - 7492029916 
Importance: High 

HI [ mailto:[email-masked] | 
@Nooruddeen Othiyil ] 

PFB Screenshot. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Nooruddeen Othiyil < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 30, 2021 2:13 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Naseem Juma < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund for On Validation order - 7492029916 

Dear Jessie, 

Please share the screen shot for on validation cancelled. 

Thanks and Regards 

Nooruddeen 

Al Rashid Group B.S.C© 

Kingdom of Bahrain 

Land Line:00973-17116205 

Mobile No:00973-39234072 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 30, 2021 8:10 AM 
To: Naseem Juma < [ mailto:[email-masked] | [email-masked] ] >; Nooruddeen Othiyil < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund for On Validation order - 7492029916 

Hi All, 

Any update? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Naseem Juma < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 23, 2021 5:33 PM 
To: Nooruddeen Othiyil < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund for On Validation order - 7492029916 

Dear Noor, 

Please approve: 

	

S.No. 	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

5042 	

8/30/2021 21:13 	

'677950 	

'BENEFIT 	

'678686 	

1 - Purchase 	

'048 	

'11 	

'CAPTURED 	

'00 	

'7492029916 	

'202124276398412 	

'124217385355 	

'7 	

'88.201.6.28 	

'ebd04db1-2598-4615-9bde-4f259f683e91 	

'BENEFIT 

Thanks 

Naseem Juma 

From: Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 23, 2021 3:59 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Naseem Juma < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Refund for On Validation order - 7492029916 

Dear Naseem, 

Please find below benefit pay details. 

Sales not made and Order is Validation cancelled, credit balance will be 0. Please Proceed. 11 BHD Amount 

	

S.No. 	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

5042 	

8/30/2021 21:13 	

'677950 	

'BENEFIT 	

'678686 	

1 - Purchase 	

'048 	

'11 	

'CAPTURED 	

'00 	

'7492029916 	

'202124276398412 	

'124217385355 	

'7 	

'88.201.6.28 	

'ebd04db1-2598-4615-9bde-4f259f683e91 	

'BENEFIT 

Thanks and Regards, 

Bhisham Narayan Manwani 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, September 23, 2021 9:03 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Naseem Juma < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Refund for On Validation order - 7492029916 

External email sender, please take precaution. 

Hi Team, 

Please assist to get an update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, September 21, 2021 4:08:18 PM 
Subject: Re: Refund for On Validation order - 7492029916 

Hi Team, 

Please assist on the below. Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 19, 2021 2:42:12 PM 
Subject: Re: Refund for On Validation order - 7492029916 

Hi Team, 

Please assist to check on the below regarding drop payment. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, September 7, 2021 12:31:16 AM 
Subject: Refund for On Validation order - 7492029916 

Hi Team, 

With regards to the Order ID 7492029916, the order has been cancelled On Validation. 

The customer has shared the following details with us: 

Date of Transaction: Aug 30, 2021 

Amount: BHD 11.00 

Authorization Code: 678686 

Email Id: [ mailto:[email-masked] | [email-masked] ] 

Kindly assist with the refund. 

Regards, 

Nikhil. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ]