Subject: My Credits Removal Request - 6333154418
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Loujain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 30 Sep 2021 01:23:25 -0700 (MST)

Hi Team, 

With reference to the order number: 6333154418 

Customer has reported to us that she no longer have access to her gmail account registered with us and she has also tried to reset the password for her gmail account and she is unable to do the same. Customer is requesting to receive the My Credit amount which she received in this order as a voucher instead. 

Kindly approve to remove My Credits and give him the refund amount of SAR 122 as a voucher. 

Thank you for your help! 

Regards, 
Apoorv