Subject: Approval to deactivate My Credtis and reprocess the refund to Bank account
From: Nikhil Bishnoi <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked]
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 28 Sep 2021 15:05:44 +0530

Hi Team,

With regards to the order id 9501769083, the customer has placed the order
for COD and the refund was processed to My Credits as per our return policy.

The customer is complaining that he has received the wrong item from our
end and wants the refund to be processed to his bank account.

The customer has been with us since Feb 2020 and this is his 4th order with
us.

Kindly provide approval to deactivate My Credits.

Regards,
Nikhil.