Subject: RE: Call back request - 9502206032
From: Akshay Berry <[email-masked]>
To: Jessie Caparas <[email-masked]>, Karen Lobo <[email-masked]>, Namrita Kanjani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Raveen Sethupathy <[email-masked]>
Date: Thu, 23 Sep 2021 07:22:57 +0000

Hi @Namrita Kanjani<mailto:[email-masked]> @Karen Lobo<mailto:[email-masked]>,

Reminder for the voucher.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry
Sent: Wednesday, September 22, 2021 5:30 PM
To: Jessie Caparas <[email-masked]>; Karen Lobo <[email-masked]>; Namrita Kanjani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Call back request - 9502206032

Hi @Karen Lobo<mailto:[email-masked]> @Namrita Kanjani<mailto:[email-masked]>,

Please issue a manual refund voucher for the subject for AED 50 threshold AED 51 valid for 3 months for Max items only.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 22, 2021 4:54 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: FW: Call back request - 9502206032

@Akshay Berry<mailto:[email-masked]>

Can you please check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 22, 2021 3:49 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Call back request - 9502206032

External email sender, please take precaution.
Hi Team,

Please assist regarding the below request. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 22, 2021 5:16:08 PM
Subject: Call back request - 9502206032

Hi Team,
With regards to Order ID 9502206032, the customer has ordered 163047902 which was cancelled by the WH before the shipment.

The customer is complaining there are 8 quantities of this item available, then why was this cancelled. We have already tried to explain to the customer regarding nil pick but he insists someone call him back regarding this.

The customer is looking for a call back for the same.

Customer Name: Christina Toebast
Mobile Number: 0524677741

Regards,
Nikhil.

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