Subject: Re: Deducted Twice // 6319680610
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 19 Sep 2021 00:50:09 -0700 (MST)

Dear Athar, 

Please assist to check regarding the below drop payment, the amount has been deducted twice for the same order. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, September 18, 2021 7:08:50 PM 
Subject: Deducted Twice // 6319680610 

Hi team 

Order ID : 6319680610 
Customer ID : [email-masked] 
Auth Code: 070949 
Card number : 5297 4121 0912 7926 & 5310 9540 5242 0850 
Amount: SAR134.72 
Date: Jun 16, 2021 & Jun 22, 2021 

The customer reported that she has been debited twice while placing the order 6319680610 from her card and her husband's card according to the bank statement she provided for both operations. 

Please check and do the needful. 

Regards, 
Ebrahim Hageb