Subject: RE: Refund to Benefit - 7475319758
From: Naseem Juma <[email-masked]>
To: "Bhisham Manwani (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Nooruddeen Othiyil <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 14 Sep 2021 15:11:52 +0000

Dear Bisham

Please provide benefit payment details and share screenshot of my credit removal as well.

Thanks
Naseem Juma

From: Jessie Caparas <[email-masked]>
Sent: Friday, August 13, 2021 9:23 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Naseem Juma <[email-masked]>
Cc: Megh singh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; HAMZA <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Refund to Benefit - 7475319758

@Naseem Juma<mailto:[email-masked]>

Can you please help us on the below?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 12, 2021 2:05 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Megh singh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; HAMZA <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund to Benefit - 7475319758

External email sender, please take precaution.
Hi Team,

Please assist to get the below refund done to Benefit.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Megh singh" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "HAMZA" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 10, 2021 9:19:58 PM
Subject: Refund to Benefit - 7475319758

Hi Megh,

Hope you are doing well!

With regards to the order id 7475319758, the refund was processed to My Credits while the customer has used Benefit to place the order. We have pushed the customer, but the customer was persistent that he wants the refund in Benefit.

We have got the My Credits of BHD 19.80 removed under REL-145060. Kindly process the refund to Benefit.

Thank you for your help!.

Regards,
Apoorv.
________________________________
From: "Lakshmi (Jira)" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 6 August, 2021 08:44:20
Subject: [JIRA] (REL-145060) Change refund mode

Lakshmi made 2 updates. REL-System Reliability Engineering - Landmark/REL-145060 Change refund mode 
Lakshmi made 2 updates.
REL-System Reliability Engineering - Landmark<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL%3FatlOrigin%3DeyJpIjoiMmQ0OGI3ODA3ZmNmNGNmNzgyMjJkNDY4ZTJkMmE4NjAiLCJwIjoiaiJ9&data=04%7C01%7Cnaseem.juma%40arg.com.bh%7C44647338a16e4612096908d95e876981%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637644757945550804%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=izB6RXsaz0quABy6oDmmvq20DP0OnHImzoIAqgyB3xM%3D&reserved=0>
  /

REL-145060<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-145060%3FatlOrigin%3DeyJpIjoiMmQ0OGI3ODA3ZmNmNGNmNzgyMjJkNDY4ZTJkMmE4NjAiLCJwIjoiaiJ9&data=04%7C01%7Cnaseem.juma%40arg.com.bh%7C44647338a16e4612096908d95e876981%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637644757945550804%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Cc7kc7f%2FQfWwx9vWJTMmLF2FcyhageaoMvX%2F3IKdLsU%3D&reserved=0>
Change refund mode <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-145060%3FatlOrigin%3DeyJpIjoiMmQ0OGI3ODA3ZmNmNGNmNzgyMjJkNDY4ZTJkMmE4NjAiLCJwIjoiaiJ9&data=04%7C01%7Cnaseem.juma%40arg.com.bh%7C44647338a16e4612096908d95e876981%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637644757945560760%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DJKZSYzMLBrm3DJG1qDyRTIIHjm7ONdjS2L8zyQ4iuU%3D&reserved=0>
[https://secure.gravatar.com/avatar/c6c5c0f0eedda13dd1b637c95d642bf2?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FL-0.png]
Lakshmi 7:11 AM GST
Resolution:
Done

Status:
To Be Assigned [?] Completed

View issue<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-145060%3FatlOrigin%3DeyJpIjoiMmQ0OGI3ODA3ZmNmNGNmNzgyMjJkNDY4ZTJkMmE4NjAiLCJwIjoiaiJ9&data=04%7C01%7Cnaseem.juma%40arg.com.bh%7C44647338a16e4612096908d95e876981%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637644757945560760%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DJKZSYzMLBrm3DJG1qDyRTIIHjm7ONdjS2L8zyQ4iuU%3D&reserved=0>
Get Jira notifications on your phone! Download the Jira Cloud app for Android<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.atlassian.android.jira.core%26referrer%3Dutm_source%253DNotificationLink%2526utm_medium%253DEmail&data=04%7C01%7Cnaseem.juma%40arg.com.bh%7C44647338a16e4612096908d95e876981%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637644757945570716%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=h5ZjzJtqmNE8nROwJz4nQT4mTwOpl3STfjryuY1uAJg%3D&reserved=0> or iOS<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fitunes.apple.com%2Fapp%2Fapple-store%2Fid1006972087%3Fpt%3D696495%26ct%3DEmailNotificationLink%26mt%3D8&data=04%7C01%7Cnaseem.juma%40arg.com.bh%7C44647338a16e4612096908d95e876981%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637644757945570716%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GayQ9760%2Fkda8ULJEJysPk5xZ9s970pSCr%2FeQQSK9mE%3D&reserved=0>.

Manage notifications<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fsecure%2FViewPersonalSettings.jspa%23emailpreferences&data=04%7C01%7Cnaseem.juma%40arg.com.bh%7C44647338a16e4612096908d95e876981%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637644757945580672%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=JZYeq%2BofCWAhlpyqosUFqeZObG4bC5jHRcZZLABkrpE%3D&reserved=0>  •  Give feedback<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsurveys.atlassian.com%2Fjfe%2Fform%2FSV_9X3zi1X4q1gKsqF&data=04%7C01%7Cnaseem.juma%40arg.com.bh%7C44647338a16e4612096908d95e876981%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637644757945580672%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=d1qlq7b5JTu0N7IoOH8WOxyqiG371F8Hjc7K1maB1ls%3D&reserved=0>  •  Privacy policy<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.atlassian.com%2Flegal%2Fprivacy-policy&data=04%7C01%7Cnaseem.juma%40arg.com.bh%7C44647338a16e4612096908d95e876981%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637644757945590626%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=82%2BR0CxhGju4%2FsIQ%2B6HXgARbRQq%2FV78peCQbrR72jw4%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com