Subject: Re: Bank Transfer // approval // 6341558713
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 9 Sep 2021 23:55:19 -0700 (MST)

Dear Athar, 

Please look into the below request and advise if request to remove My Credits and do bank transfer can be approved. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, September 8, 2021 11:47:16 AM 
Subject: Bank Transfer // approval // 6341558713 

Hi Team 

Problem Statement : Bank Transfer // approval. 
Order Date : Aug 20, 2021 
Order ID: 6341558713 
Tracking ID : SD002782687 
Total Price : 122.1 

Issue Description :The customer doesn't want the refund in his My Credits saying that he has paid online for both of the following orders (6341558713 & 6341564944) and saying he doesn't want to order anymore and asking it to be removed and reprocess the refund to his bank account. 

Bank Details: 
. Bank name: Al-Rajhi 
. Branch: Cradle of Gold 
. Account name: Modhy Abdulla Al-Otaibi 
. Account number: 286608010602048 
. IBAN Number: SA24 80000286608010602048 
. Account Type: Current Account 

Regards, 
Ebrahim Hageb