Subject: Re: [#3041651] - Re: Share your feedback with us
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Jainul Ameer Mohammed Hussain <[email-masked]>, Babyshop <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 5 Sep 2021 02:42:08 -0700 (MST)

Hi Jessie, 

Apologies for this, I will share the feedback on this with the concerned agent and will schedule with all agents a refresher on this so this is not repeated. 

Thanks and Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Jainul Ameer Mohammed Hussain" <[email-masked]>, "Babyshop" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Sunday, September 5, 2021 2:47:23 PM 
Subject: RE: [#3041651] - Re: Share your feedback with us 

[ mailto:[email-masked] | @Akshay Berry ] 

Can you please get the POC. 

[ mailto:[email-masked] | @Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] 

Why are agents asking store SPOCS for POC? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Jainul Ameer Mohammed Hussain <[email-masked]> 
Sent: Sunday, September 5, 2021 12:55 PM 
To: Babyshop <[email-masked]>; Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: [#3041651] - Re: Share your feedback with us 

Hi [ mailto:[email-masked] | 
@Jessie Caparas ] 

Please advise on this. 

Best Regards! 

M.Hussain 

Operation Executive - Centrepoint 

M : +971 561 997 151 

From: Babyshop < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, September 4, 2021 10:02 AM 
To: Jainul Ameer Mohammed Hussain < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#3041651] - Re: Share your feedback with us 

External email sender, please take precaution. 

Hi Team, 

Any update? 

Problem Statement: Need POC 
Order Date : Aug 21, 2021 
Order ID: 9689408160 
Tracking ID: 968940816010880001 
Store code: Babyshop21014 

Assistance Required: Need Urgent POC 
Issue Description: The order was shipped from our side on Aug 21, 2021, and as per hypris is 
Picked complete on 8/27/21, But the customer claiming that she has not collected the order Kindly check and share with us the POC and customer ID. 

Regards, 
Atef 

3041651:1125156 
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