Subject: Re: Change refund mode from my credit to bank account #6329683971
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Ashish Bumra <[email-masked]>, Shakeeb Arsalan <[email-masked]>, AHMED OMER <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 2 Sep 2021 02:33:39 -0700 (MST)

Dear Athar, 

My Credits have been removed for the below case and bank details updated in customer's account. Hybris Ticket for Bank Transfer: 08233046 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Ashish Bumra" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "AHMED OMER" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, August 9, 2021 11:48:28 AM 
Subject: RE: Change refund mode from my credit to bank account #6329683971 

Thanks [ mailto:[email-masked] | 
@Mohammed Athar (TCS) ] 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Mohammed Athar (TCS) <[email-masked]> 
Sent: Sunday, August 8, 2021 4:02 PM 
To: Jessie Caparas <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ashish Bumra <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; AHMED OMER <[email-masked]>; Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: Change refund mode from my credit to bank account #6329683971 

Hi [ mailto:[email-masked] | 
@Jessie Caparas ] Approved. 

Hi [ mailto:[email-masked] | 
@Ashish Bumra ] Please approve from your end as well. 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, August 7, 2021 8:23 PM 
To: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Athar (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; AHMED OMER < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Change refund mode from my credit to bank account #6329683971 

[ mailto:[email-masked] | @Mohammed Athar (TCS) ] 

Kindly approve on the below to remove my credit points and to refund via bank transfer as per customer’s request. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, August 7, 2021 10:46 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; AHMED OMER < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Change refund mode from my credit to bank account #6329683971 

External email sender, please take precaution. 

Hi Team, 

Please advise on the below bank transfer. 

Thank you for your help. 

Regards, 

Manish 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "AHMED OMER" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 4, 2021 1:12:25 PM 
Subject: Re: Change refund mode from my credit to bank account #6329683971 

Hi Team, 

Please assist to get approval for My Credits removal and bank transfer on the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "AHMED OMER" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 4, 2021 12:48:07 PM 
Subject: Change refund mode from my credit to bank account #6329683971 

Hi Team, 

Ticket number (2903362). 

Order ID: 6329683971 

Date: Jul 14, 2021 

Amount: 210 SAR 

RMA: 1001179232 

Customer contact number: 0530301230 

Assistance Required: need approval to delete the the amount from wallet and transfer it to his bank account. 

Issue Description: As the customer contact us requesting the amount to transfer to her bank account as she have no interest to shop any time soon. 

Regards, 

Ahmed Omer 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com