Subject: RE: Drop Payment - 8270402308
From: Mustafa Chakki <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Reddy Prasad <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, PRINCE MALIK <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 2 Sep 2021 08:08:08 +0000

REFUNDED ON JUNE 16

P Address193.188.166.11Batch ID-1Transaction Date/TimeWed Jun 16 09:09:37 AST 2021Post Date0616Transaction ID202116711809202Action CodePurchaseMerchant ID2683Terminal ID268301Payment InstrumentDebit CardBrand IDNational Bank of KuwaitCard Number464452******8699Card ExpirationMay , 2024Transaction Amount10.850Currency Code414Merchant Track ID169999990189698724Result CodeCAPTUREDHost Response00Authorization Code619150AVS ResponseCVD2 Validation RepsonseReference ID116750003506STAN ID233237Cardholder AddressECI7Cardholder Zip CodeUser Field 1User Field 2User Field 3User Field 4User Field 5UCAFHost Tran ID

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, September 1, 2021 7:20 PM
To: Mustafa Chakki <[email-masked]>
Cc: Reddy Prasad <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; PRINCE MALIK <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Drop Payment - 8270402308
Importance: High

External email sender, please take precaution.
Hi Mustafa,

With reference to the order number: 8270402308
Hybris Ticket: 04154021

As per the Hybris ticket refund has been done successfully from our end but the customer is reporting that he has not received the refund. Kindly share with us a refund acknowledgement for this on priority. Thank you for your help!

Regards,
Apoorv
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