Subject: Bank Transfer delay - 9677402673
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Manish Kumar <[email-masked]>, PRINCE MALIK <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>
Date: Wed, 1 Sep 2021 01:59:59 -0700 (MST)

Hi Akshay, 

With reference to the order number: 9677402673 

Customer returned items to the store and RMA: 1001185691 was processed as cash value but the refund was given to the customer in My Credits. The My Credits worth AED 36.90 has been removed from customer's account under https://landmark.atlassian.net/browse/REL-145255 . 

Please assist to get the following Bank Transfer ticket processed: 04229000 or the refund to be processed back to Tabby. 

Thank you for your help! 

Regards, 
Apoorv 

From: "PRINCE MALIK" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, September 1, 2021 2:10:50 PM 
Subject: Hybris ticket issue/9677402673 

Hi Team, 

Order number: 9677402673 

Kindly do the needful as there is no update on the hybris ticket from 20 Aug, 2021. 

Regards, 
Prince