Subject: Re: BENEFIT Refund - 7472797718
From: Apoorv Joshi <[email-masked]>
To: Naseem Juma <[email-masked]>
Cc: "Bhisham Manwani, TCS" <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, abdulqader ahmed <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, nooruddeen othiyil <[email-masked]>
Date: Wed, 1 Sep 2021 01:54:29 -0700 (MST)

Dear Naseem, 

Kindly find attached the requested screenshots. Also, the order was cancelled and not returned. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Naseem Juma" <[email-masked]> 
To: "Bhisham Manwani, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Akshay Berry" <[email-masked]>, "abdulqader ahmed" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "nooruddeen othiyil" <[email-masked]> 
Sent: Wednesday, September 1, 2021 12:18:25 PM 
Subject: RE: BENEFIT Refund - 7472797718 

Dear Bisham, 

Please share my credit removal screenshot confirmation and to confirm item retuned to WH . 

Thanks 

Naseem Juma 

From: Bhisham Manwani (TCS) <[email-masked]> 
Sent: Wednesday, September 1, 2021 9:29 AM 
To: Apoorv Joshi <[email-masked]>; Naseem Juma <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; abdulqader ahmed <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: BENEFIT Refund - 7472797718 

Dear Naseem, 

Please find below benefit pay details. 

Kindly process the refund. 

	

Sr. No 	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

2163 	

6/24/2021 12:36 	

'677950 	

'BENEFIT 	

'172647 	

1 - Purchase 	

'048 	

18.75 	

'CAPTURED 	

'00 	

'7472797718 	

'202117586293171 	

'117555153733 	

'7 	

'193.188.113.139 	

'f1cab25d-ffe2-41b4-8f7b-190a56389850 	

'BENEFIT 

Thanks and Regards, 

Bhisham Narayan Manwani 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 26, 2021 10:41 AM 
To: Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Naseem Juma < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; abdulqader ahmed < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: BENEFIT Refund - 7472797718 

External email sender, please take precaution. 

Dear Bhisham, 

Kindly confirm if there is any update. 

Thank you for your help! 

Regards, 

Apoorv. 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] >, "abdulqader ahmed" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 18 August, 2021 11:34:47 
Subject: BENEFIT Refund - 7472797718 

Hi Team, 

With reference to the order number: 7472797718 

My Credits have been removed from the customer's account for this order as confirmed under [ https://landmark.atlassian.net/browse/REL-144620 | https://landmark.atlassian.net/browse/REL-144620 ] 

Kindly assist to get BHD 18.75 refunded to BENEFIT. 

Thank you for your help! 

Regards, 

Apoorv 

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