Subject: RE: Bank transfer
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Ashish Bumra <[email-masked]>
Cc: Akshay Berry <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, abdulqader ahmed <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 25 Aug 2021 08:06:57 +0000

HI Jessie,

Approved for the below amount.

HI @Ashish Bumra<mailto:[email-masked]> Please approve FYI.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Jessie Caparas <[email-masked]>
Sent: Wednesday, August 25, 2021 11:05 AM
To: Apoorv Joshi <[email-masked]>; Mohammed Athar (TCS) <[email-masked]>
Cc: Akshay Berry <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; abdulqader ahmed <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: RE: Bank transfer

@Mohammed Athar (TCS)<mailto:[email-masked]>

Can you please approve in removing my credit points.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 25, 2021 12:00 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank transfer

External email sender, please take precaution.
Hi Jessie,

Yes we specifically have already asked the customer regarding the email address and we also advised them to check with apple support once as well to check their exact email associated with apple. The customer was still unable to access it after that either.

Please advise. Thank you for you for your help!

Regards,
Apoorv
________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 25, 2021 1:17:23 PM
Subject: RE: Bank transfer

Hi @Apoorv Joshi<mailto:[email-masked]>

Is the customer aware that this apple id is a feature in which it hides his actual email id when they create an account with an app or website?

This is normally associated witht he registered email address on his/her apple device.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 25, 2021 11:33 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank transfer

External email sender, please take precaution.
Hi Akshay,

Please advise if any update on the below.

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Cc: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 22, 2021 4:21:52 PM
Subject: Re: Bank transfer

Hi Akshay,

Please assist on the below. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 22, 2021 3:31:47 PM
Subject: Re: Bank transfer

Hi Jessie,

Please advise on the removal of My credit and get it transferred to his account.

Thank you for your help.

Regards,
Manish

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 14, 2021 2:21:36 PM
Subject: Bank transfer

Hi Team,

Problem Statement: Refund Approval

Order Date : Jul 12, 2021
Order ID:  6328840620
Tracking: 46843826676
Total Price: SAR 142.7578
Ticket: 2938971

Issue Description: the customer has been registered an account under this email (  [email-masked]<mailto:[email-masked]>) and the customer he was says is an incorrect email he never used this Email  and the refund has been initiated to my credit and the customer can not use it.

Assistance Required: approval to delete my credit balance and transfer the amount to the bank account.
Account Detelis:

-Branch: Thuwal
-Account name: Basma Qassem Mahdi Ahmed
-Account number: 411000010006080501495
-IBAN Number: SA5280000411608010501495
-Account type: current/savings..current account

Thanks
Abdulqader

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com