Subject: RE: MADA Rejected Transaction Refund
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sat, 21 Aug 2021 06:34:59 +0000

Hi Team,

PFA updated MADA transactions processed by bank 15 Aug.

You may inform cardholders to expect the amount to appear in their account within 14 calendar days.

Should the cardholder have follow up questions, please inform them to share the RRN and the authorization code with their issuing bank for updates.

You can search the sheet by card number.

Regards,
Malik Ismail
From: Malik Ismail
Sent: Thursday, July 29, 2021 9:33 AM
To: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: MADA Rejected Transaction Refund

Hi Team,

As per bank confirmation refund processed for attached as per mentioned dates.

You may inform customers to expect the amount to appear in their account within 14 calendar days.

If order ID not available you can search by Fort ID or card number.

Regards,
Malik

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