Subject: Re: ON VALIDATION CANCELLED
From: Apoorv Joshi <[email-masked]>
To: HAMZA <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 20 Aug 2021 08:51:08 -0700 (MST)

Incorrect escalation, kindly take authorisation code or card number from customer. 

Regards, 
Apoorv 

From: "HAMZA" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, August 20, 2021 3:07:44 PM 
Subject: ON VALIDATION CANCELLED 

Hi team 

Order number : 8278940592 
Date : Jul 15, 2021 
Amount : KWD 94.75 
Order Status : ON VALIDATION CANCELLED 
Transaction ID: KWSQ:11961101039 
Payment mode: Benefit 

Issue description : The customer reported that the amount has been deducted from his account on the mentioned date and not refunded yet. 

Kindly check and do the needful, 

Regards, 
Hamza