Subject: Re: Drop Payment - 7481905906
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Megh singh <[email-masked]>, MAZIM IBRAHIM <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Jessie Caparas <[email-masked]>, abdulqader ahmed <[email-masked]>
Date: Thu, 12 Aug 2021 03:54:27 -0700 (MST)

Hi Team, 

Please asisst on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Megh singh" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "MAZIM IBRAHIM" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "abdulqader ahmed" <[email-masked]> 
Sent: Tuesday, August 3, 2021 1:21:20 PM 
Subject: Drop Payment - 7481905906 

Dear Megh, 

Kindly assist to investigate the below case for Drop Payment. Customer tried to place order, it did not go through. Payment mode was: BENEFIT. 

Below are the transaction details and also attaching the bank statement showing the deduction. 

Thank you for your help! 

Regards, 
Apoorv 

From: "MAZIM IBRAHIM" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, August 1, 2021 2:40:38 PM 
Subject: Refund #7481905906 

Hi Team. 

With reference to order number 7481905906. 

Customer claiming that the amount dedicate from his account 

1.Bank statement showing deduction amount attached 
2. Exact amount of deduction : 32.510 
3. Date of deduction:26-7-2021 
4. Authorisation Code for deduction: 374745 
5. Registered email address: [email-masked] 
​ 
Regards