Subject: Drop Payment - 7473752624 - 7473766119 - [email-masked]
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Sohaib Ahmed <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Ala Hamood <[email-masked]>, abdulqader ahmed <[email-masked]>
Date: Tue, 10 Aug 2021 01:43:47 -0700 (MST)

Hi Team, 

Kindly assist to check regarding the below drop payments. Customer has been charged for both droop payments. Below are auth codes and card number shared. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Sohaib Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, July 26, 2021 10:01:15 PM 
Subject: Refund Follow On : 7473752624 - 7473766119 - [email-masked] 

Hi Team, 

With reference to the order number:7473752624 - 7473766119 
Ticket ID: 2883328 
Amount: BHD 84, BHD 84 
AUTHORIZATION CODE: 470718, 225757 
Card Number: 5559260933590204 
Payment mode: Benefit 

These orders are ON_VALIDATION_CANCELLED and the customer claiming that amount has been captured from his account. Attachment provided. 

Please look into this and advise. Thank you for your help! 

Regards, 
Sohaib