Subject: Re: INCOMPLETE DETAILS-6-JUL-2021
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: malik ismail <[email-masked]>, Ashish Bumra <[email-masked]>, Mohammed Athar <[email-masked]>
Date: Tue, 3 Aug 2021 05:14:48 -0700 (MST)

Hi Jessie, 

Can you please help me to get an update on the below case. Case pending for a long time. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]> 
Cc: "malik ismail" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Ashish Bumra" <[email-masked]> 
Sent: Friday, July 30, 2021 3:22:42 PM 
Subject: Re: INCOMPLETE DETAILS-6-JUL-2021 

Dear Athar, 

Kindly advise on the below case. Points have been removed and IBAN has been updated for the customer as advised below. 

Please assist to get the Bank Transfer done for this case. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Mohammed Athar" <[email-masked]>, "malik ismail" <[email-masked]>, "Ashish Bumra" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Wednesday, July 21, 2021 3:05:29 PM 
Subject: Re: INCOMPLETE DETAILS-6-JUL-2021 

Hi Jessie, 

Please assist to get an update on this. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Mohammed Athar" <[email-masked]>, "Ashish Bumra" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Monday, July 19, 2021 3:31:30 PM 
Subject: Re: INCOMPLETE DETAILS-6-JUL-2021 

Hi Malik, 

Please advise if the following bank transfer is done. If so, kindly share the date of transfer or the transfer acknowledgement. 

Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Mohammed Athar" <[email-masked]> 
Cc: "Ashish Bumra" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Wednesday, July 14, 2021 5:46:12 PM 
Subject: RE: INCOMPLETE DETAILS-6-JUL-2021 

Hi Athar, 

Please confirm if refund done. 

Regards, 

Malik 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, July 14, 2021 10:18 AM 
To: Mohammed Athar (TCS) <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Ashish Bumra <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: INCOMPLETE DETAILS-6-JUL-2021 

External email sender, please take precaution. 

Hi Team, 

Customer has shared the following IBAN: SA82550000000A5694200113 

Regards, 

Apoorv 

From: "malik ismail" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Athar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ashish Bumra" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, July 11, 2021 8:47:10 PM 
Subject: RE: INCOMPLETE DETAILS-6-JUL-2021 

Thanks Apoorv . 

Hi Athar, 

Correct IBAN SA82 5500 0000 0A56 9420 0113 

6302796853 

Regards, 

Malik 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, July 8, 2021 4:22 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohammed Athar (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Ashish Bumra < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: INCOMPLETE DETAILS-6-JUL-2021 

External email sender, please take precaution. 

Hi Malik, 

Emailed customer to share the correct IBAN, will update you on this as soon as customer shares the correct IBAN. 

Regards, 

Apoorv 

From: "malik ismail" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohammed Athar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ashish Bumra" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, July 8, 2021 11:23:33 AM 
Subject: RE: INCOMPLETE DETAILS-6-JUL-2021 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] – please do the needful for Max 

From: Mohammed Athar (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, July 6, 2021 5:26 PM 
To: HCCustomer Carefloor < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; KSA CCCTeamLeaders < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohamad Wassim < [ mailto:[email-masked] | [email-masked] ] >; Abdullah Alqasem < [ mailto:[email-masked] | [email-masked] ] >; Ashish Bumra < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: INCOMPLETE DETAILS-6-JUL-2021 

Hi Malik & [ mailto:[email-masked] | 
@HCCustomer Carefloor ] 

The following order TT is rejected by bank please provide the correct IBAN to resubmit the TT again. 

The order id is 6312852847 CONCEPT IS HC 

& 6302796853 CONCEPT is MAX 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

From: Mohammed Athar (TCS) 
Sent: Tuesday, July 6, 2021 4:04 PM 
To: HB.CCCKSA < [ mailto:[email-masked] | [email-masked] ] >; HCCustomer Carefloor < [ mailto:[email-masked] | [email-masked] ] >; KSA.CCCSTAFF < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohamad Wassim < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Abdullah Alqasem < [ mailto:[email-masked] | [email-masked] ] >; Ashish Bumra < [ mailto:[email-masked] | [email-masked] ] > 
Subject: INCOMPLETE DETAILS-6-JUL-2021 

Hi Team, 

Please provide the customer bank details for the below orders in 2-3 working days. 

Note: If Details not received in 3 days will be closing the tickets 

	

Order Nr. 	

Ticket 	

Amount 	

IBAN/STORE 	

REMARKS 	

CONCEPT 

6317606278 	

8102027 	

89.00 	

SA08 8000 	

INCOMPLETE IBAN 	

HB 

6315683265 	

8097037 	

349.00 	

SA17 2000 0011 9138 5789 914 	

INCOMPLETE IBAN 	

HC 

6304063911 	

8090019 	

349.00 	

SA95 0000 3336 0801 0234 282 	

INCOMPLETE IBAN 	

HC 

6298662184 	

8085001 	

1,899.00 	

SA61 0000 0135 4980 5000 105 	

INCOMPLETE IBAN 	

HC 

6313969923 	

8088006 	

175.00 	

NO CUSTOMER DETAILS 	

CP 

6312595016 	

8080013 	

119.00 	

SA48 4500 0000 0070 7355 415 	

Faten Nasser Al-Muqrin 	

HC 

6311560313 	

8068111 	

498.00 	

SA14 1000 0013 6603 2300 110 	

Alaa ALDEN ALNABHANI 	

HC 

6306047253 	

8068014 	

133.76 	

NO IBAN GIVEN 	

INCOMPLETE IBAN 	

HC 

6309420314 	

8070015 	

148.00 	

SA06 8000 0198 6080 1060 1534 	

NO ACCOUNT HODLER NAME 	

HC 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

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