Subject: RE: Hybris ticket issue/8268993359
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, PRINCE MALIK <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Mon, 2 Aug 2021 10:07:23 +0000

@Manish Kumar<mailto:[email-masked]>

It has been shared to the bank for refund since June 27. Refund timeline is 3 days.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Sunday, August 1, 2021 10:29 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; PRINCE MALIK <[email-masked]>; Nikhil Bishnoi <[email-masked]>; MOHAMMED MURSHED <[email-masked]>
Subject: Re: Hybris ticket issue/8268993359

External email sender, please take precaution.
Hi Team,

Kindly check if there is any further update on the below concern.

Thank you for you help.

Regards,
Manish

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 26, 2021 11:52:16 AM
Subject: Re: Hybris ticket issue/8268993359

Hi Team,

Order number: 8268993359

As we can see on the hybris refund knet ticket has been closed and the last added comment was (Normally gets refunded in 3 days).

The customer is chasing us for the refund. Kindly do the needful.

Regards,
Prince

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 24 July, 2021 10:55:52
Subject: Re: Hybris ticket issue/8268993359

Hi Team,

Kindly update on this.

Regards,
Prince
________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 21 July, 2021 10:53:28
Subject: Re: Hybris ticket issue/8268993359

Hi Team,

Kindly update on this.

Regards,
Prince

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 19 July, 2021 12:59:25
Subject: Re: Hybris ticket issue/8268993359

Hi Team,

Kindly update on this.

Regards,
Prince

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 17 July, 2021 15:04:42
Subject: Hybris ticket issue/8268993359

Hi Team,

Order number: 8268993359

As we can see on the hybris refund knet ticket has been closed and the last added comment was (Normally gets refunded in 3 days).

The customer is chasing us for the refund. Kindly do the needful.

Regards,
Prince

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