Subject: Re: BENEFIT REFUND #7480810486
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, MAZIM IBRAHIM <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 1 Aug 2021 02:28:46 -0700 (MST)

Hi Jessie, 

Please assist on the below case to get the amount refunded to BENEFIT. Amount to transfer: BHD 8.5 

My Credits removed under: REL-145325 

Thank you for your help! 

Regards, 
Apoorv 

From: "MAZIM IBRAHIM" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, August 1, 2021 2:53:53 PM 
Subject: BENEFIT REFUND #7480810486 

Hi Team, 

With reference to order number 7480810486 

We have removed the amount of BHD 8.5 from customer’s my credit account, please check with the finance team to process the refund to BENEFIT because it cannot be done from hybris backend. 

Regards