Subject: RE: [EXTERNAL]Fwd: [#2794977] - Inbound call order 6299669999
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 29 Jul 2021 10:50:49 +0000

@Apoorv Joshi<mailto:[email-masked]>

Refund processed as of July 17th. Always check in Hybris before escalating.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, July 29, 2021 2:40 PM
To: Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: [EXTERNAL]Fwd: [#2794977] - Inbound call order 6299669999

External email sender, please take precaution.
Hi Akshay,

Customer came back and is saying the POD is incorrect and she has not received the order.

Kindly advise.

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, July 15, 2021 1:11:39 PM
Subject: FW: [EXTERNAL]Fwd: [#2794977] - Inbound call order  6299669999

@Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Share POD as per ticket 2782903.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Abdulaziz S. AlHhadi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 5, 2021 1:37 PM
To: Max <[email-masked]<mailto:[email-masked]>>; Rashed S. AlMusharraf <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [EXTERNAL]Fwd: [#2794977] - Inbound call order 6299669999

External email sender, please take precaution.
Delivered

From: Max <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 5, 2021 12:21 PM
To: Abdulaziz S. AlHhadi <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
Subject: [EXTERNAL]Fwd: [#2794977] - Inbound call order 6299669999

WARNING : This email is not from Saudi Post | SPL. Do not click links or open attachments unless you know the sender and its content is safe.
Please take a look at ticket #2794977<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2794977&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Cfac4d49274244b1a977108d9527d3f33%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637631520159016489%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=YgaINlyAboZVk9kBnO6z8E%2BGtw7odysoaDlerk7J5HM%3D&reserved=0> raised by علياء يحيى ([email-masked]<mailto:[email-masked]>).

Dear Team,

As per tracking ID (CRDSAL0228277721 ) the order has not been delivered.
 The customer confirmed that the order has not delivered to her .Please provide us with Proof of delivery .
Kindly contact the customer on the following phone number (0553827270 ) to arrange an urgent delivery.

Order number:6299669999
AWB:CRDSAL0228277721

Best Regards
​saja diab
On Wed, 30 Jun at 9:42 PM , علياء يحيى <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

As per tracking ID (CRDSAL0228277721 ) the order has not been delivered.
 The customer confirmed that the order has not delivered to her .Please provide us with Proof of delivery .
Kindly contact the customer on the following phone number (0553827270 ) to arrange an urgent delivery.

Order number:6299669999
AWB:CRDSAL0228277721

Best Regards,

2794977:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com