Subject: Re: [#2734739] - return : 6312255966
From: Apoorv Joshi <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: YoussefAm <[email-masked]>, Max <[email-masked]>, AbdulrahmanMoha <[email-masked]>, Imran Masih <[email-masked]>, ALL RUH OPS Landmark <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 26 Jul 2021 04:36:43 -0700 (MST)

Hi Faraz, 

Needful has been done. Thank you for your help! 

Regards, 
Apoorv 

From: "Faraz Lohani" <[email-masked]> 
To: "YoussefAm" <[email-masked]>, "Max" <[email-masked]>, "AbdulrahmanMoha" <[email-masked]>, "Imran Masih" <[email-masked]>, "ALL RUH OPS Landmark" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Monday, July 26, 2021 1:10:24 PM 
Subject: RE: [#2734739] - return : 6312255966 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] , 

Can you please inform the customer for the above mentioned order ID as per below instructions? 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: Youssef Amr <[email-masked]> 
Sent: Monday, July 26, 2021 3:32 AM 
To: Faraz Lohani <[email-masked]>; Max <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Imran Masih <[email-masked]>; ALL RUH OPS - Landmark <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: [#2734739] - return 

External email sender, please take precaution. 

Dear Faraz 

Please advise the customer to drop the shipment in office as there is no courier pickup in this area 

Yours sincerely, 

Youssef Amr Abdelaziz 

Customer Service Executive 

Aramex International – Cairo, Egypt 

Tel 16996 - 33388466 - Fax +2037482990 

aramex.com 

From: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, July 25, 2021 11:12 AM 
To: Max < [ mailto:[email-masked] | [email-masked] ] >; Youssef Amr < [ mailto:[email-masked] | [email-masked] ] >; Abdulrahman Mohamad (SA) < [ mailto:[email-masked] | [email-masked] ] >; Imran Masih < [ mailto:[email-masked] | [email-masked] ] >; ALL RUH OPS - Landmark < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#2734739] - return 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi [ mailto:[email-masked] | 
@[email-masked] ] [ mailto:[email-masked] | @Imran Masih ] [ mailto:[email-masked] | 
@Abdulrahman Mohamad (SA) ] , 

Please expedite the collection ASAP. 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: Max < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, July 25, 2021 12:25 PM 
To: [ mailto:[email-masked] | [email-masked] ] ; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Abdulrahman Mohamad (SA) < [ mailto:[email-masked] | [email-masked] ] >; Imran Masih < [ mailto:[email-masked] | [email-masked] ] >; ALL RUH OPS - Landmark < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#2734739] - return 

External email sender, please take precaution. 

Hi Team, 

We created a new AWB, Kindly arrange the collection. 

Problem Statement: Late Collection 
Order ID: 6312255966 
Order Date: 27/05/2021 
Tracking ID: 46844818926 

Customer contact number: 0532000632 
Customer address: Riyadh - Diriyah, Cairo Street, House number 7895 

Assistance Required: Need Urgent Collection 

Issue Description: We created a new AWB, so kindly arrange the collection on priority basis. 

Regards, 
Samer. 

2734739:1125156 

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