Subject: Re: [#2784993] - Need escalation late collection
From: Shakeeb Arsalan <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: Max <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Shoeb Khan <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, escalations dxbteam <[email-masked]>, bm olmdammam <[email-masked]>
Date: Sat, 17 Jul 2021 08:18:10 -0700 (MST)

Hi Faraz, 

Email has been sent to the customer. 
will keep you posted. 

Regards 
Shakeeb 

From: "bm olmdammam" <[email-masked]> 
To: "Faraz Lohani" <[email-masked]>, "Max" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shoeb Khan" <[email-masked]> 
Cc: "Mohd. Jamal Akhtar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, July 17, 2021 6:55:38 PM 
Subject: RE: [#2784993] - Need escalation late collection 

+ [ mailto:[email-masked] | @Shoeb Khan ] 

From: Faraz Lohani <[email-masked]> 
Sent: Saturday, July 17, 2021 4:16 PM 
To: BM Olm Dammam <[email-masked]>; Max <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]> 
Cc: Mohd. Jamal Akhtar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: [#2784993] - Need escalation late collection 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] , 

Can we please get in touch with this customer to get his alternate phone number and update here? 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: BM Olm Dammam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, July 17, 2021 5:12 PM 
To: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Max < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#2784993] - Need escalation late collection 

Dear team, 

Consignee Phone 

+966500314220 is wrong so please provide the correct phone number. 

From: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, July 17, 2021 4:02 PM 
To: BM Olm Dammam < [ mailto:[email-masked] | [email-masked] ] >; Max < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#2784993] - Need escalation late collection 

Hi team, 

Please get it collected under the new AWB : RP0717210003781 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: BM Olm Dammam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, July 17, 2021 4:54 PM 
To: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Max < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#2784993] - Need escalation late collection 

Dear team, 

The below mention rvp shipment not record found . 

From: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, July 17, 2021 3:45 PM 
To: Max < [ mailto:[email-masked] | [email-masked] ] >; BM Olm Dammam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#2784993] - Need escalation late collection 

Hi [ mailto:[email-masked] | 
@BM Olm Dammam ] , 

2 nd reminder. 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, July 12, 2021 9:24 PM 
To: Max < [ mailto:[email-masked] | [email-masked] ] >; BM Olm Dammam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#2784993] - Need escalation late collection 

Hi [ mailto:[email-masked] | 
@BM Olm Dammam ] , 

Reminder. 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, July 8, 2021 6:03 PM 
To: Max < [ mailto:[email-masked] | [email-masked] ] >; BM Olm Dammam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#2784993] - Need escalation late collection 

Hi [ mailto:[email-masked] | 
@BM Olm Dammam ] , 

Reminder for the collection. 

Regards, 

Faraz Lohani 

Escalation Desk – Web Team 

From: Max < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, July 3, 2021 7:06 AM 
To: BM Olm Dammam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#2784993] - Need escalation late collection 

External email sender, please take precaution. 

Hi Team 

Any update 

On Wed, 30 Jun at 9:09 AM , Max < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Problem Statement:Late Collection 
Order Date : Jun 16, 2021 
Order ID: 6319437545 
Tracking ID: RP0621210004528 
Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 6/21/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

MazinBassi 

2784993:1125156 
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