Subject: RE: MADA Rejected Transaction Refund 11-05-21
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 11 Jul 2021 10:39:48 +0000

Hi Team,

As per bank confirmation refund processed for attached orders on 17-06-2021.

please inform customers to share the RRN and the authorization code with their issuing bank for updates.

Regards,
Malik
From: Malik Ismail
Sent: Wednesday, May 26, 2021 1:35 PM
To: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: MADA Rejected Transaction Refund 11-05-21

Hi Team,

PFA new MADA rejected transactions done by Al Rajhi bank today.

In case any complaint , please inform customers to share the RRN and the authorization code with their issuing bank for updates.

You may inform customers to expect the amount to appear in their account within 14 calendar days.

Regards,
Malik
From: Malik Ismail
Sent: Tuesday, May 18, 2021 6:47 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: MADA Rejected Transaction Refund 11-05-21

Hi Team,

The bank confirmed that they have processed the refund requests for attached orders.

You may inform customers to expect the amount to appear in their account within 14 calendar days.

Regards,
Malik
From: Malik Ismail
Sent: Tuesday, May 11, 2021 1:50 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: MADA Rejected Transaction Refund 11-05-21

Hi Team,

PFA new MADA rejected transactions done by Al Rajhi bank 11-05-2021.

In case any complaint , please inform customers to share the RRN and the authorization code with their issuing bank for updates.

You may inform customers to expect the amount to appear in their account within 14 calendar days.

Regards,
Malik

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