Subject: Fwd: Transfer from My credit to Bank account // 7474808525
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, MOHAMMED FAHIM <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 10 Jul 2021 06:24:23 -0700 (MST)

Hi Team, 

Kindly provide the approval to deactivate My Credit and reprocess the refund to the original mode of payment. 

Regards, 
Apoorv. 

From: "MOHAMMED FAHIM" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, 7 July, 2021 21:54:37 
Subject: Transfer from My credit to Bank account // 7474808525 

​Hi Team, 

Problem Statement: Transfer from My credit to Bank account 

Order ID: 7474808525 
Refund amount: BHD25.75 

Assistance Required: Approval for transfer 

Issue Description: Refund was supposed to revert to bank account as she paid through benefit but refunded in My credit. Now customer want the refund amount to be transferred to the original payment method. Kindly give an approval for the same. 

Best Regards, 
Fahim