Subject: Refund Issue - 8257595713
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ahmad Alsharif <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 2 Jul 2021 05:05:05 -0700 (MST)

Hi Jessie, 

Kindly assist to get an update on the below case as per hybris ticket: 04041005, the note says checking with tech. 

Please update on this. 

Regards, 
Apoorv 

From: "Ahmad Alsharif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, June 21, 2021 7:58:57 PM 
Subject: refund 

Hi Team , 

Problem Statement: Refund Not Processed 
Order Date :May 2, 2021 
Order ID: 8257595713 
Tracking ID: FP0504210004767 
RMA: 1000926138 
ticket number in hybris :04041005 

customer placed order on May 2, 2021 and order not delivered to customer and the refund has initiated and customer said the amount never reached to account kindly check 

regards 
ahmed