Subject: Re: [#2658900] - Delivery // 290171214990
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 1 Jul 2021 06:06:10 -0700 (MST)

Hi Akshay, 

Receipt has been shared with customer and closed the case. 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Thursday, July 1, 2021 4:22:17 PM 
Subject: FW: [#2658900] - Delivery // 290171214990 

[ mailto:[email-masked] | @Apoorv Joshi ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] , 

Share the receipt with customer and close case 2797277 as per confirmation from courier team. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | [email-masked] ] 

T: +971 4 5172125 

From: Usman Aslam Qadri <[email-masked]> 
Sent: Wednesday, June 23, 2021 9:28 AM 
To: Max <[email-masked]> 
Cc: Key Accounts - KSA <[email-masked]>; Escalations Dxbteam <[email-masked]>; Arsalan Tariq <[email-masked]> 
Subject: [#2658900] - Delivery // 290171214990 

External email sender, please take precaution. 

Dear Abdulqader, 

Attached is the receipt which was given to customer where the amount written by courier is BHD 19.500 as per COD amount. 

Courier hasn’t received below said amount . Hence complaint is invalid. 

Regards. 

	

Usman Aslam Qadri 

	

Key Accounts Executive (CSR) 
SMSA Express Transportation Co. Ltd 
Riyadh - Kingdom of Saudi Arabia 

T +966 11 4633999 EXT 7437 , 8019 

F +966-1-2187782 				

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From: Max [ [ mailto:[email-masked] | mailto:[email-masked] ] ] 
Sent: Tuesday, June 22, 2021 6:26 PM 
To: Usman Aslam Qadri 
Cc: Key Accounts - KSA; [ mailto:[email-masked] | 
[email-masked] ] 
Subject: Fwd: [#2658900] - Delivery 

Hi Team, 

With regards to Order ID 7465480043, AWB 290171214990, the customer is complaining that he has given BHD 28.00 to the courier guy and he did not return the change to the cusotmer. 

Kindly confirm. 

Regards, 

Abdulqader 

2658900:1125156 
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