Subject: ON_VALIDATION_CANCELLED 8261959188
From: Ala Hamood <[email-masked]>
To: Shakeeb arsalan <[email-masked]>
Cc: Apoorv <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 1 Jul 2021 03:52:08 -0700 (MST)

Problem Statement: ON_VALIDATION_CANCELLED 

Order Date : May 18, 2021 
Order ID: 8261959188 
Amount to refund: 43.9 KWD 
Identifier: Knet 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is not captured in Payment Transactions but the customer is demanding refund and he sent us account statement so we request to check this your priority basis 

Best Regards 
Ala Aldin