Subject: Re: Refund //8265145550
From: Apoorv Joshi <[email-masked]>
To: Elharith Elsiddig <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 1 Jul 2021 02:13:46 -0700 (MST)

Kindly add to Kuwait finance tracker for the remaining amounts and inform customer that refund should be done within 7-10 adys and close the case for now. 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, July 1, 2021 2:35:18 PM 
Subject: Refund //8265145550 

Hi team 

Date : May 29, 2021 
order number : 8265145550 
Transaction ID : 11499000372 
Transaction ID :114980003383 
Transaction ID :114933002121 

Issue description : The customer reported that she placed the order on May 29, 2021 .The order got cancelled and the amount debited trice as per the customer and the hybris ticket (04063018) created on 29/05/2021.and he got the refund for one amount only. 

Kindly check and do the needful, 

Regards, 
Elharith