Subject: Re: Approval to delete my credit // 6315030943
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Elharith Elsiddig <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 1 Jul 2021 00:57:57 -0700 (MST)

Hi Team, 

Customer returned some items in the below order and got refund in My Credits as the order was COD but the customer keep on insisting he wants the money in his bank account after multiple attempts to pushback. 

Kindly advise if the below request can be approved for My Credits removal and to proceed with Bank Transfer. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, June 26, 2021 1:39:11 PM 
Subject: Approval to delete my credit // 6315030943 

Hi team 

Problem Statement: approval to delete my credit 

Order Date :Jun 4, 2021 
Order ID: 6315030943 
Amount: SAR 159.57 

Assistance Required: Need approval 
Issue Description: The customer wants to delete his credit and refund the amount in his bank account. 

Please check and do the needful, 

Regards, 
Elharith