Subject: Missing
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 28 Jun 2021 03:26:26 -0700 (MST)

Hi Team 

Problem Statement : Missing Shipment . 

Order Date : Feb 5, 2021 
Order ID: 6271046345 
Tracking ID : FC0206210001781 
Total Price : 108 
Concept : MAX 

Issue Description : The Customer placed the order on Feb 5, 2021, and he complain that he received a missing item. 

Missing Item: 
162974831 - - Batman Print T-shirt and Shorts Set (2 Qty ) 
162982593 - - Shorts with Elasticated Drawstring Waist and Pockets (1 Qty) 
162982592 - - Shorts with Elasticated Drawstring Waist and Pockets ( 1 Qty ) 

Case history : The customer reached out to us on 21 June 2021. 

Customer's history : The customer is with us since 2/5/21 and this is her first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader