Subject: Re: UTI Request // Order ID: 6301944019
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: sankar <[email-masked]>, Manish Kumar <[email-masked]>, Ebrahim <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 26 Jun 2021 22:41:22 -0700 (MST)

Hi Malik, 

Any update on this. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Malik Ismail" <[email-masked]> 
Cc: "sankar" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Ebrahim" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, June 23, 2021 2:21:03 PM 
Subject: Re: UTI Request // Order ID: 6301944019 

Hi Malik, 

PFB bank details of the customer. 

. Bank name: Al Rajhi Bank 
. Branch: (507) Haraj El Mina Branch 
. Account name: Ibrahim Omar Abdullah Wajeeh 
. Account number: 507608010027009 
. IBAN Number: SA8580000507608010027009 
. Account type: personal account (individuals) 

Regards 
Shakeeb 

From: "Malik Ismail" <[email-masked]> 
To: "sankar" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, June 22, 2021 8:06:31 PM 
Subject: RE: UTI Request // Order ID: 6301944019 

Hi Sankar , 

Yes , please remove from the list. Will do manual refund. 

[ mailto:[email-masked] | @Manish Kumar ] – please provide bank details. 

Regards, 

Malik 

From: Sankar T <[email-masked]> 
Sent: Tuesday, June 22, 2021 12:17 PM 
To: Malik Ismail <[email-masked]>; Manish Kumar <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Ebrahim <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: UTI Request // Order ID: 6301944019 

External email sender, please take precaution. 

Hi Malik, 

I have in my next consolidated list. I can remove if you wish to do the manual refund. 

Thanks, 

Sankar. 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 21 June 2021 at 4:48 PM 
To: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >, Sankar T < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >, Ebrahim < [ mailto:[email-masked] | [email-masked] ] >, Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: UTI Request // Order ID: 6301944019 

Hi Sankar, 

Reminder please. 

From: Malik Ismail 
Sent: Sunday, June 20, 2021 4:24 PM 
To: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Sankar T < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ebrahim < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: UTI Request // Order ID: 6301944019 

Hi Sankar, 

Order 6301944019 – refund SAR 164.85 

Not found with attached sheet. Please confirm if not escalated to do manual refund. 

Regards, 

Malik 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, June 20, 2021 1:50 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ebrahim < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: UTI Request // Order ID: 6301944019 

External email sender, please take precaution. 

Hi Team, 

Please check if there is any update on the below request. 

Thank you for your help. 

Regards, 

Manish 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "malik ismail" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, June 16, 2021 2:25:10 PM 
Subject: Re: UTI Request // Order ID: 6301944019 

Hi Malik, 

Kindly assist with the below case. RRN shared with customer, their bank asking for UTI to check and saying not able to check with RRN. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, June 16, 2021 2:22:41 PM 
Subject: UTI Request // Order ID: 6301944019 

Hi Team, 

Order Date : Apr 27, 2021 

Order ID: 6301944019 

RMA : 1000869924 

Amount : SAR164.85 

Contact Number : 0590643033 

Kindly note the we have shared the RRN (111712014860) with the customer and the customer is asking for UTI, so we request to check and update us asap. 

Regards, 

Ebrahim Hageb 

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