Subject: Fwd: Refund approval. #6314168525
From: Apoorv Joshi <[email-masked]>
To: Fatma Maher <[email-masked]>
Date: Sun, 20 Jun 2021 05:11:13 -0700 (MST)

From: "MAZIM IBRAHIM" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "NIkhil Kumar" <[email-masked]> 
Sent: Saturday, 12 June, 2021 09:01:26 
Subject: Refund approval. #6314168525 

Hi Team, 

Problem Statement : Refund approval. 
Order Date :Jun 1, 2021 
Order ID: 6314168525 
Tracking ID: FP0602210002831 
Total value: SAR 67 
Concept: Centrepoint 
Item ID :162139849 

Issue Description :The Customer received a damaged item but he did not provide us any picture as they get rid of it 

Customer's history : The customer is with us since 4/1/20 and this is his 2 order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
MazinBassi