Subject: RE: Bank transfer 6266314679
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Sohaib Ahmed <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 16 Jun 2021 09:51:38 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Checking with Aramex again. Will revert to you.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, June 16, 2021 1:02 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Sohaib Ahmed <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Bank transfer 6266314679

External email sender, please take precaution.
Hi Team,

Order Created: Jan 22, 2021
Order: 6266314679
AWB: 46404081080

Issue description: This is COD order and has not been delivered till now, However the customer is saying that he transferred the amount to aramex team online (PFA) and the customer is chasing us for refund.

PFB bank details of the customer and arrange for the transfer ASAP as the issue is pending since long time:
Account holder name: Nora Awadallah Shtiwi Al-Alouni
Account NO: 150608010419453
IBAN: SA4380000150608010419453
Bank name: Al Rajhi
Branch: Yanbu - 15000

Regards
shakeeb
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