Subject: Re: Drop payment - 2178760
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 14 Jun 2021 04:27:48 -0700 (MST)

Dear Athar, 

Kindly advise on the below asap. Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, June 13, 2021 3:09:25 PM 
Subject: RE: Drop payment - 2178760 

Thanks [ mailto:[email-masked] | 
@Mohammed Athar (TCS) ] 

Are you able to process the refund for this from Payfort? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Mohammed Athar (TCS) <[email-masked]> 
Sent: Saturday, June 12, 2021 4:50 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: RE: Drop payment - 2178760 

Hi Jessie, 

Please find the below screenshot FYI. 

	

Terminal ID 	

Terminal Name 	

Account Number 	

Payment Type 	

Transaction Date 	

Transaction Time 	

Value of Sales 	

Cash Back 	

Cashback_Amount 	

Net Amount 	

Service Fee 	

Fee Without VAT 	

VAT Amount 	

Posting Date 	

Transaction Type 	

Card Number 	

Authorization Code 	

Transaction Reference No 	

Reconciliation Reference ID 	

Merchant Reconciliation Number 	

Full Terminal Number 

ARBS2I041473 	

LANDMARK 	

504000010006080000000 	

MADA 	

2/26/2021 	

17:25:51 	

271.3 	

0 	

0 	

266.09 	

5.21 	

4.53 	

0.68 	

2/26/2021 	

Purchase 	

440533******5947 	

57227 	

105714090492 	

14611306/2021-02-26 	

0 	

ARBS2I041473 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, June 10, 2021 4:17 PM 
To: Mohammed Athar (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Drop payment - 2178760 

[ mailto:[email-masked] | @Mohammed Athar (TCS) ] 

Can you please help us check on this? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, June 10, 2021 3:53 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Tarabishi < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; MOHAMMAD HUMAYUN < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Drop payment - 2178760 

External email sender, please take precaution. 

Hi Jessie, 

Kindly check and advise if we have any update regarding the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Tarabishi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "MOHAMMAD HUMAYUN" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, April 25, 2021 9:49:50 PM 
Subject: RE: Drop payment - 2178760 

[ mailto:[email-masked] | @Mohammad Tarabishi ] 

Can you please help us check the below? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, April 25, 2021 8:09 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; mohammad humayun < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Drop payment - 2178760 

External email sender, please take precaution. 

Hi Team, 

Please assist. 

Regards 
shakeeb 

From: "mohammad humayun" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, March 26, 2021 8:02:57 PM 
Subject: Drop payment - 2178760 

Hi Team, 

Below are the details for the drop payment - 

1.Amount Deducted: 271.30 SAR 

2. Date of Deduction: 26/02/2021 

3. Customer's Email address: [ mailto:[email-masked] | [email-masked] ] 

4. Card number from which it has been deducted: 4405 3385 6996 5947 

5. Authentication code: 7304 

6. Attached PDF of account statement where deduction is visible : PDF is attached with the mail 

Kindly check and refund the customer. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Ce81f049735a944253f7108d92da09e06%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637590990127912890%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Dw9DmuCMKyMshLfD8yZrV2BYOE7b%2BHqBga8Qmb8DfZg%3D&reserved=0 | 
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com