Subject: Refund approval - 7455525828
From: Apoorv Joshi <[email-masked]>
To: Megh singh <[email-masked]>
Cc: Manish Kumar <[email-masked]>, AHMED OMER <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Elharith Elsiddig <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 14 Jun 2021 02:34:15 -0700 (MST)

Dear Megh, 

With reference to the order number: 7455525828 

Customer paid for this order vis benefit as a guest user. The order however, got cancelled and a refund was given to customer as RV. Customer keeps on denying multiple pushback for the same and insist to receive refund in his original mode of payment i.e. Benefit. RV has been deactivated at this time. 

Please assist to refund this to Benefit account. Thank you for your help! 

Regards, 
Apoorv 

From: "AHMED OMER" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, June 10, 2021 9:51:03 AM 
Subject: refund approval 

Refund Approval 

ticket no: 2597577 

Order no : 7455525828 

Voucher : BHD5.00 

Email: [email-masked] 

issue description : the customer request to change his refund mode from refund voucher to her bank account jira team deactivated the voucher and the updated the customer bank details, Kindly initiate the refund as soon as possible. 

Regards, 
Ahmed Omer