Subject: RE: WWD missing item // 6289831856
From: Nadeem Ahmed <[email-masked]>
To: EcomRDC babyshop5 <[email-masked]>, Sachin Maheshwari <[email-masked]>, Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Bm Olmburaidah <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Sulaiman Rehman <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Tue, 8 Jun 2021 09:36:40 +0000

Dear Akram,

Well Noted.

Thanks

From: EcomRDC babyshop5 <[email-masked]>
Sent: Tuesday, June 8, 2021 10:53 AM
To: Sachin Maheshwari <[email-masked]>; Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>; Nadeem Ahmed <[email-masked]>; Bm Olmburaidah <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Sulaiman Rehman <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Subject: RE: WWD missing item // 6289831856

Dear Sir,

We will send the replacement item to BRD warehouse on tomorrow delivery.

@Nadeem Ahmed<mailto:[email-masked]>, @Bm Olmburaidah<mailto:[email-masked]>,

Once you received the item please do the need full.

Thanks,
Akram

From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 8, 2021 12:24 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>
Cc: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD missing item // 6289831856

Hi Akram , @EcomRDC babyshop5<mailto:[email-masked]>,

Pls get the replacement done.

Regards,
Sachin

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 8, 2021 11:15 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD missing item // 6289831856

Hi @Sachin Maheshwari<mailto:[email-masked]>,

Please approve for replacement, as the customer is not satisfied with the repair.

Item id:162392913 - - Delta Skylar 3-in-1 Convertible Crib with Bed Guard

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 8, 2021 10:56 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: Re: WWD missing item // 6289831856

External email sender, please take precaution.
Hi Akshay,

Please assist to arrange replacement for the below case.

Regards,
Apoorv

________________________________
From: "Nadeem Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "ecomrdc babyshop5" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Bm Olmburaidah" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>, "Sulaiman Rehman" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 8, 2021 11:43:29 AM
Subject: RE: WWD missing item // 6289831856

Dear Apoorv,

Customer want to replace the Item as he is not satisfied with the repairing done by the carpenter.
Request you to provide a replacement for the same.

@Akram Shaik FYI

Best Regards,
Mohammad Nadeem
OLM Bureaidah
0544281340

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 8, 2021 6:13 AM
To: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: Re: WWD missing item // 6289831856

External email sender, please take precaution.
Dear Nadeem,

Kindly advise if any update on the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Nadeem Ahmed" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "ecomrdc babyshop5" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Bm Olmburaidah" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>, "Sulaiman Rehman" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 7, 2021 10:14:05 PM
Subject: RE: WWD missing item // 6289831856

Hi @Nadeem Ahmed<mailto:[email-masked]>,

Any update if this was sorted.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 31, 2021 9:48 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD missing item // 6289831856

Dear Apoorv,

Thanks for the informing I will check with customer and do the needful.

Thanks

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 30, 2021 2:35 PM
To: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>
Cc: Akshay Berry <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: Re: WWD missing item // 6289831856

External email sender, please take precaution.
Dear Nadeem,

Customer has reported that they are not satisfied with the repairs done and is asking for a part replacement.

Please check and advise. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nadeem Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "ecomrdc babyshop5" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Bm Olmburaidah" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>, "Sulaiman Rehman" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 25, 2021 12:08:24 PM
Subject: RE: WWD missing item // 6289831856

It's Done  yesterday.

Regards

From: Nadeem Ahmed
Sent: Sunday, May 23, 2021 12:14 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD missing item // 6289831856

Yes, Sure I will confirm once it will done.

Thanks

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 23, 2021 11:05 AM
To: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD missing item // 6289831856

Thanks @Nadeem Ahmed<mailto:[email-masked]>!

Confirm once done.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 23, 2021 12:02 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD missing item // 6289831856

Dear Akshay,

We just Talk to customer he agreed for fitting only the (Nut) and Carpenter will go to repair the same tomorrow.

Regards

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 22, 2021 1:47 PM
To: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD missing item // 6289831856

Hi @Nadeem Ahmed<mailto:[email-masked]>,

Any update?

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 17, 2021 3:55 PM
To: EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD missing item // 6289831856

Noted

From: EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 16, 2021 10:46 AM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Nadeem Ahmed <[email-masked]<mailto:[email-masked]>>; Bm Olmburaidah <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Sulaiman Rehman <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD missing item // 6289831856

Dear Nadeem,

FYI....

Thanks & regards,
Akram Shaik

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Saturday, May 15, 2021 7:16 PM
To: [email-masked]<mailto:[email-masked]>; EcomRDC babyshop5
Cc: Apoorv Joshi; Manish Kumar; Mohammad Shafeeque; Escalations Dxbteam; ArishLaila; Sachin Maheshwari
Subject: Re: WWD missing item // 6289831856

External email sender, please take precaution.
Hi Team,

Can you please check on the below issue and assist

Regards
Shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 15, 2021 10:36:08 AM
Subject: WWD missing item // 6289831856

Hi  Team,

Order number: 6289831856
Tracking id:16269476289831856

Item id:162392913 - - Delta Skylar 3-in-1 Convertible Crib with Bed Guard

Customer mobile number: 567388181

As per the customer complaint, the item received with the missing piece (Nut), kindly contact the customer and arrange for exchange or return the whole product.
The image is attached.

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CNadeem.Khalil%40landmarkgroup.com%7Cb521ea34c97c4c22278008d92a52663f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637587355653113939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=JIBvYmdG0w0Kjyu%2FEAlcHjHc7BLN%2FIIIkjvt55ZMOac%3D&reserved=0>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CNadeem.Khalil%40landmarkgroup.com%7Cb521ea34c97c4c22278008d92a52663f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637587355653134305%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lKvYPZImUpSOB8xXM9PqjwNT5P7MFWW6i2jjRsSeyfE%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com