Subject: Re: customer was charged twice 9648693977
From: Apoorv Joshi <[email-masked]>
To: PRINCE MALIK <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 7 Jun 2021 20:00:49 -0700 (MST)

Hi prince, 

we dont need any transaction numbers, if you attended the meeting on teams before then please be advised again in KSA, UAE, BH, EG we dont need or require transaction ID or number. Only auth code is required. If customer dont have it ask them to get in touch with their bank and provide it to us. 

Regards, 
Apoorv 

From: "PRINCE MALIK" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, June 7, 2021 9:41:47 AM 
Subject: Re: customer was charged twice 9648693977 

Hi Apoorv, 

The customer has provided us these two transaction number: 

The first deduction on 6/4/2021 
transaction reference number is : 
580517550110050006525604061MPGQAUZ38 

The second deduction on 8/4/2021 
transaction refernece number is : 
2109867709673185 

Kindly look into and assist 

Regards, 
Prince 

From: "Apoorv Joshi" <[email-masked]> 
To: "PRINCE MALIK" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, 3 June, 2021 20:19:09 
Subject: Re: customer was charged twice 9648693977 

Hi Prince, 

Please get Auth code from the customer for both deductions. 

Regards, 
Apoorv 

From: "PRINCE MALIK" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]> 
Sent: Thursday, June 3, 2021 4:25:50 PM 
Subject: Re: customer was charged twice 9648693977 

Hi Team, 

Kindly check and update on this. 

Regards, 
Prince 

From: "PRINCE MALIK" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]> 
Sent: Tuesday, 1 June, 2021 15:53:41 
Subject: Re: customer was charged twice 9648693977 

Hi Team, 

Any update? 

Regards, 
Prince 

From: "PRINCE MALIK" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]> 
Sent: Monday, 24 May, 2021 12:04:48 
Subject: Re: customer was charged twice 9648693977 

Hi Team, 

Kindly check and update on this. 

Regards, 
Prince 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, May 16, 2021 11:10:49 AM 
Subject: Re: customer was charged twice 9648693977 

Hi Team, 

Any Update ? 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 10 May, 2021 17:49:26 
Subject: Re: customer was charged twice 9648693977 

Hi Team, 

Any Update ? 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 5 May, 2021 09:02:26 
Subject: customer was charged twice 9648693977 

Hi Team, 

Order No. 9648693977 

PFA 

The amount was deducted twice from customer's bank account. 

Kindly check and advise. 

Regards, 
Juhi