Subject: Re: On Validation Order // 6279091306
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 6 Jun 2021 02:34:38 -0700 (MST)

Hi Team, 

Please assist on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Wednesday, June 2, 2021 7:28:45 PM 
Subject: Re: On Validation Order // 6279091306 

Hi Team, 

Please assist to investigate on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, May 27, 2021 5:19:41 PM 
Subject: On Validation Order // 6279091306 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : Mar 2, 2021 
Order ID: 6279091306 

Issue Description: The order was on Mar 2, 2021 but hybris status showing that it is on validation as Customer has checked with her bank and auth code they shared with customer is 156824 & 126616.and the customer is chasing us for her order. 

Regards, 
Ebrahim Hageb