Subject: Re: Call Request // [email-masked]
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 3 Jun 2021 08:30:46 -0700 (MST)

Hi Team, 

Please assist to arrange call back on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, June 3, 2021 1:46:26 PM 
Subject: Call Request // [email-masked] 

Hi Team, 

With regards to Email/ [email-masked], the customer is asking for a call back to share her experience. 

The customer was not happy as she has tried to use LS20 code but it's not working. 

We have raised to jira team and they have responded saying that ''Please note customers will have to sign-in to avail the code'' and we have informed the customer the same but still coming. 

Kindly arrange a call to customer to the below number: 

Name: Norah Algidimal 
Mobile: 0592844511 

Regards, 
Ebrahim Hageb