Subject: Return approval - 8394638263
From: Nikhil Bishnoi <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Thu, 27 May 2021 09:36:12 -0700 (MST)

Hi Team, 

Problem Statement: WWD Damaged Homecentre 

Order Date : 29/07/2020 

Order ID: 8394638263 
Tracking ID: 00118000015153283 
Item ID : 161554759 - - Katrine Coffee Table - Set of 2 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he/she received the item on 05/08/2020 and the item is damaged now, customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/exchange the item as the item has 2 year warranty. The WH is asking for the return approval. The images are attached for your reference. 

The value of the item is KWD 87.00 

Kindly assist. 

Regards, 
Nikhil.