Subject: Blocked Refund - 9661011542
From: Apoorv Joshi <[email-masked]>
To: Amazon Payment Services Key Accounts <[email-masked]>, PayFort Operations Team <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohd Imran <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Tue, 25 May 2021 07:46:18 -0700 (MST)

Hi Team, 

With reference to the order number: 9661011542 

Kindly assist to check regarding the blocked refund amount, as we can see the refund is successful but customer has checked with their bank and has shared the following screenshot. 

Please look into this and assist on priority. Thank you for your help! 

Regards, 
Apoorv