Subject: Re: Assembly for Order ID 6280145649
From: Apoorv Joshi <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, sachin maheshwari <[email-masked]>, bsj nf <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Moosa Yusuf <[email-masked]>, BS Cod Jeddah <[email-masked]>, Shambhu Paswan <[email-masked]>, navaz nt <[email-masked]>
Date: Thu, 20 May 2021 04:02:38 -0700 (MST)

Hi Faraz, 

Customer contacted under 2421198. We will share the requested details once he provides the,/ 

Regards, 
Apoorv 

From: "Faraz Lohani" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "sachin maheshwari" <[email-masked]>, "bsj nf" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Moosa Yusuf" <[email-masked]>, "BS Cod Jeddah" <[email-masked]>, "Shambhu Paswan" <[email-masked]>, "navaz nt" <[email-masked]> 
Sent: Thursday, May 20, 2021 3:32:39 PM 
Subject: RE: Assembly for Order ID 6280145649 

Hi team, 

Tried calling the customer but the number is not reachable. 

Hi [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] , 

Can we get in touch with the customer as per the above mentioned order number and get his contact and address details and also check his time for availability so our team can reach him and do the needful for the assembly of his order. 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[email-masked] 

From: Jessie Caparas <[email-masked]> 
Sent: Thursday, May 20, 2021 9:58 AM 
To: Sachin Maheshwari <[email-masked]>; Bsj Nf <[email-masked]>; Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]> 
Cc: Moosa Yusuf <[email-masked]>; BS Cod Jeddah <[email-masked]>; Shambhu Paswan <[email-masked]>; Navaz Nt <[email-masked]> 
Subject: RE: Assembly for Order ID 6280145649 
Importance: High 

[ mailto:[email-masked] | @Faraz Lohani ] 

Can you please do the needful. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, May 20, 2021 9:01 AM 
To: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Moosa Yusuf < [ mailto:[email-masked] | [email-masked] ] >; BS Cod Jeddah < [ mailto:[email-masked] | [email-masked] ] >; Shambhu Paswan < [ mailto:[email-masked] | [email-masked] ] >; Navaz Nt < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Assembly for Order ID 6280145649 

Hi [ mailto:[email-masked] | 
@Escalations Dxbteam ] 

Pls support the team here & get the valid contact details of customer along with timeline at which he/she will be available for assembly. 

Regards, 

Sachin 

From: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, May 20, 2021 8:41 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Moosa Yusuf < [ mailto:[email-masked] | [email-masked] ] >; BS Cod Jeddah < [ mailto:[email-masked] | [email-masked] ] >; Shambhu Paswan < [ mailto:[email-masked] | [email-masked] ] >; Navaz Nt < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Assembly for Order ID 6280145649 

Dear Sachin sir 

Please check the below order status our team visit customer location but customer phone continue off please provide the new contact number. 

Best Regards, 

SARFARAZ 

Babyshop GDMS Operation 

Jeddah-2113 

Mob-0573493169 

From: Jessie Caparas 
Sent: Wednesday, May 19, 2021 4:43 PM 
To: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Moosa Yusuf < [ mailto:[email-masked] | [email-masked] ] >; BS Cod Jeddah < [ mailto:[email-masked] | [email-masked] ] >; Shambhu Paswan < [ mailto:[email-masked] | [email-masked] ] >; Navaz Nt < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Assembly for Order ID 6280145649 
Importance: High 

Hi [ mailto:[email-masked] | 
@Bsj Nf ] 

Is this done? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, May 18, 2021 11:03 AM 
To: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Moosa Yusuf < [ mailto:[email-masked] | [email-masked] ] >; BS Cod Jeddah < [ mailto:[email-masked] | [email-masked] ] >; Shambhu Paswan < [ mailto:[email-masked] | [email-masked] ] >; Navaz Nt < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Assembly for Order ID 6280145649 

Dear Sachin sir 

Today we will arrange the team for assemble . 

Best Regards, 

SARFARAZ 

Babyshop GDMS Operation 

Jeddah-2113 

Mob-0573493169 

From: Sachin Maheshwari 
Sent: Saturday, May 15, 2021 4:04 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Bsj Nf < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Assembly for Order ID 6280145649 

Hi Sarfaraz, 

Pls det this checked & arrange team to get the product assembled. 

Regards, 

Sachin 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, May 13, 2021 5:01 PM 
To: Bsj Nf < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Assembly for Order ID 6280145649 
Importance: High 

Hi Team, 

Customer is complaining that this order was not assembled - 

162903828 - - Joie Playard Roomie Crib 

This was delivered April 4. 

[ mailto:[email-masked] | @Sachin Maheshwari ] can we send the team for assembly? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

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